Right of withdrawal

A. Right of Withdrawal

Introduction

Consumers are entitled to a right of withdrawal under the following provisions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or self-employed professional activities:

Right of Withdrawal

You have the right to withdraw from this contract within 1 month without giving any reason.

The withdrawal period is 1 month from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (Waldin sp. z o.o, Rozbórz Długi 66b, 37-560 Pruchnik, Poland, Tel.: +48 668 892 335, Email: info@waldin.eu) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

You can also electronically fill out and submit the sample withdrawal form or another clear declaration on our website https://waldin.eu/contact/. If you use this option, we will promptly send you confirmation of receipt of such withdrawal (e.g., via email).

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we are obligated to refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), promptly and no later than fourteen days from the day we receive your notice of withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the day you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

We will bear the costs of returning the goods.

You are only liable for any diminished value of the goods if such loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functionality.

Exclusion or Early Expiration of the Right of Withdrawal

The right of withdrawal does not apply to consumers who, at the time of the contract conclusion, do not belong to a member state of the European Union and whose sole residence and delivery address are outside the European Union at the time of the contract conclusion.

General Information

  1. Please avoid damaging or contaminating the goods. If possible, return the goods in the original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that the goods are properly packaged to protect them from transport damage.
  2. Please do not return the goods to us as freight collect (COD).
  3. Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.